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service area |
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Engraving is less precise? |
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Reason1:Focus distance is not fine.
Solution:Adjust it again. Smaller the focus point is, the more precise you get.
Reason2:You forgot to do Bmp Scan Setup.
Solution:Please reference to your manual how to do Bmp Scan Setup.
Reason3:The image is not clear.
Solution:Change the resolution ratio in some graphic software.
Reason4:Working speed is too fast.
Solution:Change the speed.
Reason5:Image has not been dealt with in Photograph Software properly.
Solution:Do it again.
Reason6: Synchronous wheel and synchronous belt are out of position.
Solution: Try to correct them. |
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Engraving depth is not good or engraving cannot work? |
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Reason1:Focus is not correct.
Solution:Adjust again.
Reason2:Laser power is not enough.
Solution:Make it larger.
Reason3:Water Temperature is high.
Solution:Change water.
Reason4:Laser tube is out of use.
Solution:Change a new one.
Reason5:Optical path deflection.
Solution:Adjustment.
Reason6:Dirt on mirror.
Solution:Clean it. |
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Burning on material surface? |
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Reason1:Resolution ratio and distance between lines are two big.
Solution:Set the parameter again.
Reason2:Laser power is too strong.
Solution:Lower it.
Reason3:Exhaust fan is not open.
Solution:Turn on it. |
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Dislocation and Non-close? |
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Reason1:Fast speed.
Solution:Make it lower.
Reason2:High resolution ratio.
Solution:Adjust.
Reason3:Error in computer sytem.
Solution:Renew your system.
Reason4:Low current in driver.
Solution:Adjust.
Reason5:Synchronous wheel in Y axis is loosen.
Solution:Tight it. |
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Too strong laser beam, less beam or no laser? |
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Reason1:Reflect lense is broken.
Solution:Change.
Reason2:A and B slots on water sensor are rusted or not been connected very well.
Solution:Check connection and assure water flowing smoothly from point A to B.
Reason3:Laser path is wrong.
Solution:Adjustment.
Reason4:Setup in Control Panel.
Solution:Reset.
Reason5:Long-working.
Solution:Change Water in container. |
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Non-close when cutting closed iamge? |
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Reason1:Check Overlap and Smallest Power setup in software.
Solution:Reset.
Reason2:Sychronous belt and screws of sychronous wheel are loosen.
Solution:Tighten.
Reason3:Start piont for the design is not good.
Solution:Set it again. |
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Cutting line is not vertical with working table when processing thick metarial? |
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Reason1:Laser is not vertical with working table.
Solution:Rearrange working table to vertical with laser.
Reason2:Focus point is not right.
Solution:Make the middle part of thick wood as focus point.
Reason3:Focus lens is not suitable.
Solution:Change it to the right one. |
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No move of laser head? |
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Solution1:Check whether sychronous is loosen.
Solution 2:Reboot computer and machine.
Solution 3:Check whether mainboard driver program has been installed very well.
Solution 4:Check whether motor driver indicator lights are woking normally.
Solution 5: Check DC power supply indicator lights is ok. |
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Laser emission is out of control. It keeps emitting even no process request is needed? |
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Solution 1:Detect your computer to check whether it is effected with virus.
Solution 2:Emission signal wire is connected wrongly. |
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X,Y axis bring big noise when moving? |
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Solution:
Check whether sychronous belt is loosen,Please lubricate guide periodly(not too much),Check wheels on axises are running swiftly and smoothly,Check belt has no friction with sychronous wheel. |
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